Refund & Cancellation Policy

Effective Date: (14/03/2026)

At Softnova, we provide digital services that require significant time, expertise, and resources. Therefore, the following refund policy applies.

No Refund Policy

All payments made to Softnova are final and non-refundable.

Once payment has been successfully processed, no refunds will be issued under any circumstances.

No Return Policy

As our services are digital in nature, returns, exchanges, or replacements are not applicable.

Project Cancellation

If a client chooses to cancel a project after work has begun, no refund will be provided for any payments already made.

Service Issues

If there is a genuine issue with the quality or delivery of our service due to our error, we will make reasonable efforts to resolve the issue at no additional cost.

Contact

If you have any questions regarding this Refund & Cancellation Policy, please contact us using the details provided on our Contact Us page.